Introducción
Si la unidad de pantalla del Vivoactive está agrietada o sigue sin responder después de probar otras soluciones en nuestra guía de solución de problemas, esta guía detalla cómo sustituir la pantalla del Vivoactive. Se trata de un procedimiento sencillo que dejará tu dispositivo como nuevo y funcional de nuevo.
Nota: La sustitución de la pantalla dañará el adhesivo resistente al agua.
Qué necesitas
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Sujeta el destornillador metálico con punta Torx T5 con la mano dominante.
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Sujeta el destornillador de goma, con una broca Hex T6 Torx, con la otra mano.
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Mientras sujetas el destornillador de goma, desenrosca simultáneamente el pasador (en el sentido contrario a las agujas del reloj) con el destornillador metálico de la mano dominante.
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Una vez retirado el tornillo de 1 mm, vuelve a insertar el destornillador metálico en ese mismo orificio.
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Empuja suavemente el pasador de la correa hacia fuera. Empezará a sobresalir por el otro extremo.
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Utiliza los dedos para agarrar el pasador expuesto y deslízalo hasta liberarlo. La correa debería estar ahora desconectada del dispositivo.
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Coloca un iOpener caliente sobre la pantalla para aflojar el adhesivo.
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Transcurrido un minuto aproximadamente, puedes retirarse el iOpener.
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Separa la lengüeta naranja que une la pantalla a la placa base levantándola suavemente con una herramienta de apertura de plástico.
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Una vez completado este paso, la pantalla debería estar libre del resto del dispositivo.
Thank you. The repair worked out very well. The tools made it possible. I had cracked the screen and now it is back to being a touch screen.
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Para volver a montar el dispositivo, sigue estas instrucciones en orden inverso.
Para volver a montar el dispositivo, sigue estas instrucciones en orden inverso.
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Equipo
Cal Poly, Team 1-21, Maness Fall 2015 Miembro de Cal Poly, Team 1-21, Maness Fall 2015
CPSU-MANESS-F15S1G21
4 Miembros
17 Guías creadas
39 comentarios
Does anyone knows where can I buy a vivoactive display?
Did anyone ever find a location where you can order a replacement screen?
Dylan
I've called Garmin support service but they said that displays units are not for sale from their side, only entire watch can be sold. I find it quite strange for not saying stupid because it's normal that using a watch displays can have a problem or that can be broken and easily fixed by replace them.
Being that said, if someone finds an alternative please share it, thanks
I purchased a vivoactive sports watch in April and have experienced a problem with the sports watch screen. When I took a recent flight from Kraków to London the screen cracked from top to bottom and the screen lifted along the crack when the aircraft went up to 38,000 ft. There was no issue with the screen before this flight so I am assuming there must have been a fault with the screen which was exposed when there was a cabin pressure change. Has anyone else experienced this issue? Garmin have responded to my complaint saying that the damage must have been caused by a heavy blow to the watch and accidental damage is not covered by warranty and therefore the cost of repair (£82.50) must be paid by me. Naturally I am VERY disappointed by their response and I'm trying to find out whether anyone else has experienced this sort of issue. Thanks for any help anyone can provide.
Hello. Yes to your question. I have a Vivosmart HR bought around 4 months ago. I have not bashed it all as far as I know and a scratch appeared (no big problem) but then this scratch became a whole series of cracks across two thirds of the screen and the plastic/glass has an almost flaky appearance as if the the plastic were flaking off in layers. I only use it for pilates, spinning, walks... I have not knocked it. Garmin haven't got back to me... good luck,
MaLuv -
I had used my Vivoactive HR for four months when the glass cracked FROM THE PRESSURE OF MY FINGER ONLY. Admittedly, the screen was turning unresponsive, so I pressed harder than usually, but still..... Same procedure from Garmin: claiming that there had been a previous blast to the screen, and refusing to cover anything. I am a 60 year old professor of Theology using my watch primarily to track daily steps and so forth. I know there had been no blast, so this statement from Garmin is extremely provocative to me. Would seem from the conversation on this site, it is simply how Garmin deals with customers. My conclusion: Find a different brand!
hi where can I buy the display unit
Does anyone know if the replacement screen can be purchased in the UK?
Hello
In Estonia local Garmin seller does´t have any display here. They sent query to the Garmin headquarters to find out is it possible to change the screen unit and how much it will cost.
Got answered
"Sorry for delayed response. The factory respons to the problem was, they still do not offer repairs because it is too new product.
Are likely to be added to the list of repairs until the summer of next year."
Speechless
:(
Just had a broken screen through no hard use. Garmin refuse to help. The Vivoactive HR product is a dud anyway, HR functionality did not work during exercise anyway. Don't buy it if you were considering it.
https://parts-supplier.com/garmin-vivoac...
Cost me $60 USD shipped.
Clicked on the links but came up no product available. Could you please give me more details so that I can search for it myself?
Thanks
Just spoke with Garmin support. They do not fix screens just send you a new one for $120.00 charge. Really?!?!?!?! That is almost the cost of the watch. Just like above comments, barely tapped screen and it cracked with lots of small crack lines. Garmin help desk said it is impossible to crack unless it was hit "VERY" hard. Not the case. We are very disappointed and will never buy another Garmin.
I havent been able to find a replacement screen either. My screen brooke without any abuse either.
I am not happy reading this I just got a vivo for christmas and some how the screen cracked from top left to bottom right. was looking on how to replace this and came across this you can't find a replacement glass maybe i should have researched it MORE so bummed,got this because the wife's fit bit band won't stay fastened she lost it couple of times, but found, you can't replace the band on it so I thought this would be a better choice I guess i was wrong I will keep looking
I bought a vivoactive hr and like a lot of others I thought I was treating it ok...not too rough. Woke up one morning and screen has a big crack down the centre, top to bottom. Screen is now unresponsive and Garmin's response was allow me to buy another at half price...so essentially I end up with a working unit (for how long?) that costs me AU $600. They must think their customers are stupid! Will not buy another Garmin product with their awful support.
I bought this Garmin watch as a replacement for another model of Garmin watch that died several times under warrantee. This watch is just as bad. I treated this watch like it was fragile and the screen cracked. I guess I should have left it untouched in the box, then maybe and I mean maybe the screen wouldn't have cracked.
Not impressed at all. After four months the watch screen looked like crap , then woke up one mourning to see a crack rite threw the center. Contacted Garmin and they said I must have bumped it or the drastic temperature change from Canadian winter to inside warm house.. caused it to crack. They asked me how much I wore it and I said 24/7 it's an activity tracker I thought!! In all my years of construction I never had any problems with watches or watch faces. In the end as a courtesy gesture they are replacing the watch, but I feel it's kind of useless to me now because it doesn't serve the purpose I bought it for and what I believed I was buying. Wishing now I should have purchased an Apple Watch.
Mine just cracked after a year, I am not sure how. Any updates on where to find the replacement screens? I own a cell phone repair store and can easily do the repair, but none of my venders carry the replacement screens. I also tried ebay, Amazon and an internet search with no results. I wish I would have tried the tempered glass. Any reports on tempered glass helping?
Nobody has found a source of screens for the vivoactive yet? My wife's just cracked and the back button doesn't work anymore now.
Kidda a silly ifix it seeing as the parts are no where to be found...
I bought one for my son and it broke just 2 months due to impact on falling. Now part of the screen is not responsive. He had a tempered glass on the display but didn’t help much during the impact. Would also like to find out where to purchase a replacement display as the watch is barely 3 moths!
Cracked my screen while playing tennis, the racquet hit the screen. Touch is unresponsive. Was looking for a replacement screen and came here. Now I feel I should have researched more before trusting Garmin. It has great products but terrible customer service. Would always advise my friends to keep away from Garmin from now on.
Anyone found a replacement supplier?
https://electronic-market.ro/produse/502...
But now is out of stock… Ask to the seller, if you ask then we'll have more probabilities to got it. About 45€
Like many others my screen cracked under daily use. Garmin said they could repair it for £100.56 (important that 56p). I replied telling them exactly what I thought of that DUD offer. Won’t buy any Garmin product again - daylight robbery. Chris, Edinburgh
Same with me, had a vivoactive hr lasted 4 months then large crack top to bottom ( but still working) and then later completely cracked all over, now useless . I’m not paying £100 to fix it. Gone back to my old to tomtom.
real shame as I miss the watch only problem with it was the screen.
Have had trouble with my vivocative hp watch. Screen not working. Contacted Garmin through call centre. Did not get much support there so emailed twice which I had no reply from them. So wrote a letter asking for repair taking into account they brand their items as BUILT TO LAST!!!!! After about 6 weeks later Garmin emailed me saying I needed to take my concerns to the seller not them as they are just the manfacture. I feel Garmi n as let me down and also themselves. I will not purchase an Garmin watch ever again
https://www.smitacn.com/lcd-screen-for-g...
I got link found
This company is in china but reviews are positive.. i.smita is website name..does n a few of the garmin displays..
Es gilt zu erwähnen, dass das Display nicht vom Rand abgehoben werden muss, sondern von oben herausgehoben werden muss. Es gibt noch einen kleinen Plastikrand um das Display herum, welcher fest mit dem Gehäuse verbunden ist.
