Introducción
Si olvidaste tu clave de bloqueo de pantalla, si quieres borrar tus datos personales, o si tienes un problema con las aplicaciones, puedes realizar un reseteo de fábrica o "Hard Reset".
¡Advertencia!
Al resetear tu teléfono, borrarás todo el contenido de tu teléfono, incluyendo aplicaciones y juegos (junto con los datos de las aplicaciones y el progreso de juego), mensajes de texto, historial de llamadas, música, fotos y más.
Resetear tu Windows Phone lo dejará en el estado en que estaba en la primera vez que lo encendiste. Todo tu contenido personal será eliminado, y el teléfono será restablecido a su configuración de fábrica.
Resumen del Video
-
-
1. Apaga el teléfono
-
2. Presiona y mantén los botones de Volumen Abajo y de Encendido
-
3. Cuando notes una vibración, suelta sólo el botón de Encendido
-
4. Verás en la pantalla un símbolo de exclamación (!)
-
5. Presiona los botones en este orden: Volumen Arriba > Volumen Abajo > Encendido > Volumen Abajo
-
El teléfono se reiniciará
-
¿Lo hiciste con éxito?
-
-
Esta guía sólo muestra cómo eliminar el contenido de tu teléfono.
Esta guía sólo muestra cómo eliminar el contenido de tu teléfono.
Cancelar: No complete esta guía.
62 personas más completaron esta guía.
Un agradecimiento especial a estos traductores:
100%
Estos traductores nos están ayudando a reparar el mundo! ¿Quieres contribuir?
Empezar a traducir ›
Equipo
24 comentarios
i have a challenge with my Lumia 520 i cant see the apps the screen is fine its difficult to format and everything in the phone is ok just that i cant use the phone its been given me issues and i have taken it for repairs they confirmed it needs to be flashed but i dont know what to flash it with as all the technicians i took it too couldn't flash the phone
Nokia Lumia 520 IMEI 358106054625804
Will this's reboot setting helps my Nokia 520 if the touch screen is lagging and i can only use my screen for certain things?
Hi my Nokia Lumia 520 is behaving weird lately,hanging most of the time ,touch not functioning well,.Recently it request me to do booting , what am i supposed to do?
Kizito. 28/5/2018
What if my lumia 520 gets stuck on turning gears (reset mode)?
Gaand mein daal lena fir
hi Just to clear your doubt…Your nokia will never get stuck on the gears thing….maybe take a couple of hours…
I have a password in my phone but the error is “try again in 164325 minutes“ so the only way is the hard reset, but my volume up were broken. What am i suppose to do? Is there any other way to fix this? Or I’ll just wait for that 123456 minutes to be over!?
I'm having the same problem as yours. Have found ways to over come it. Please share. Thanks
Successfully working
my phone was switched off now when I switch it on its in airplane mode and it doesn't allow me to switch to 3G.
Comes ! exclamation sign but can't open?
It doesn't seem to be working for me but the phone is nearly dead and is on charge. Could that possibly be why?
after flashing my phone and follow the steps,when is time to bring out window symbol it off
cool jais réussir a réinitialiser mon phone
My lumia phone doesn’t recognize my sim card any more .Guidance please
My Lumia 520 decided to stay offline mode and I can't access the link to boot it
Yeah it was very helpful. Thank you ?
funciono 2022 febrero 23 gracias
Yo le hice reset a mi Nokia Lumia 520, pero ya no encuentra las aplicaciones en la tienda de Microsoft, solo sirve para hacer llamadas. ;-)
my nokia lumia is telling me to try again in15588 minutes please help
Yes, yes,and yes
kelvin arendse - Contestar
Didn’t work for me, I have the explanation mark, but as soon as I press the power button after vol up and dwn, it goes away and starts as usual.
Simon Cusonnet - Contestar
then how did you do it?
Arpanjot singh -
I can see the exclamation symbol, but it shows only the exclamation symbol, no more
Richyreaz - Contestar
it has worked sucessfully
adams roland - Contestar
Worked well eventually. Note to self: read instructions CAREFULLY, but it worked after I read them properly!
sue.edwards48 - Contestar
Yes it worked great. I did remove the sim and sd cards beforehand so as not to accidentally erase my saved data . Reinstalled them after startup and my phone is now back to functioning as I want it. Thanks for the hand.
albert pruim - Contestar
Am going through the process well but once it reboots the blue screen with sad face re-appears
robert gitende - Contestar
mine is asking for the protection recovery key
coffi capello - Contestar
thanks its so helpful
reason nhambura - Contestar
No,flight mode always on after hard resetting
shavhani wa netshifhefhe - Contestar
Thanks very much.am sorted.Viva!
Kipkemoi Kibiwott - Contestar
Super!!! Muchas gracias fue de mucha ayuda
princesita696 - Contestar
Yes. Good. It worked very well. Thank you. Absolute result. Not even expected the process would be like this
shiyaz khan - Contestar
Very Good Solution. Thank You.
Lance Hildyard - Contestar
i did all the proccess but still its reserting its been a day now.please help
mosime92 - Contestar
You guys are awesome. M making money out of this. Thank you so much for the hand.
Brian Muuma - Contestar
excellent piece of advice worked like a dream
kevin.pipefitter - Contestar
When mine vibrates and I hold down the volume down button it just restarts over and over again help plz
Abs an a Am - Contestar
mine never worked it keeps restarting
Caroline Darko - Contestar
my never worked and please is there anyway out that you can help me
jedidiah - Contestar
flight mode remains on
Gershom Bario - Contestar
Thanks. Worked perfectly.
Tony Williams - Contestar
Thanks....works perfectly
Dannie Chakholoma - Contestar