Problems with 3rd party software with 10.6
Although this is not a repair question I feel it is very germane to what we do here. I have a customer that I’m upgrading to a new 24” iMac. He had purchased Adobe InDesign CS II. At the time he was running 10.3 with 9.06 in classic. When I went to install it on his new computer it told me that there was not a classic system to install it to. I didn’t even know there was a version of CS II for system 9. The disk did not have both the 9 and 10 versions, just 9. So I called Adobe support (In India) ~~~~ to ask how he could get the system 10 version of CS II. I was told that they no longer support that and that I needed to buy the upgrade to CS IV for just $199. My opinion was that he should get what he paid for. Any suggestions?
Same thing on Norton Anti-virus 10. It has errors when you upgrade to system 10.6 from 10.5 and they tell me I have to buy the version 11.
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I had same problem trying to install my old copy of Adobe Illustrator on my new Intel iMac. won't install because it uses some ancient OS9 installer. and for my occasional use of Illustrator it's not worth paying for an upgrade to a newer version. So now the Illustrator disc is abandoned along with a pile of other obsolete software on floppy discs :) Also, Adobe's high upgrade prices annoy me, I only update my copy of Photoshop every few generations
- de bac
I used to be an Abode Educational Reseller. As such I got NFR copies of all their software for about $250 total. I have the InDesign CSII OSX educational in my suite. His serial number would not activate it. I did want to do this legally since he paid for it. This is not an educational sale. I'm going to try calling my old rep and see if I can't get it done via them.
- de mayer