My touchpad settings completely disappeared, touchpad not working

When my laptop (Asus UX360UAK) went to sleep, the touchpad used to stop working, but restarting the laptop would work. But today, it's just stopped working completely.

There's no touchpad settings anywhere on my laptop, not in device manager or anywhere else and Asus Smart Gesture installation always fails. There's a 'disable touchpad' option (fn + f9), but it doesn't respond at all, so I assume that there's no touchpad so disable.

USB mouse is working just fine and so is the fingerprint reader.

Please help, thank you :)

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Did you find any solution .?..My asus gl552vw also facing the same problem as yours......

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Hi @ munmridul,

If your laptop has Win 10 installed, did you try the Chosen Solution below?

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Hi,

Download and install the latest Asus ATK package and Smart Gesture drivers.

Be sure to install the ATK Package first before the Smart Gesture drivers.

Do not be tempted to update any other drivers at this stage. "If it ain't broke, don't fix it!"

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Thank you, re-installing the ATK Package fixed the driver installation problem! :)

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Thanks for your suggestion I was able to fix my touchpad.

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Hi, Radka

Go to asus website and download Pointing Device drivers

https://www.asus.com/sg/Laptops/ASUS-Zen...

try reinstalling and see if it helps.

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Thanks for the reply!

But the installation fails, even if I run it as administrator... :(

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Try to install the drivers for touchpad

You can try slimdriver's driver downloader to get it

However if that does not work then its probably hardware

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This asus laptop is a clickpad button, so it supports the asus smart gesture, and you should uninstall and reinstall the asus smart gesture. Here is an article you can follow to fix it: https://windows10skill.com/asus-smart-ge...

Wish this article can help you.

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Radka estará eternamente agradecido.
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