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Lanzado el 19 de septiembre de 2014, este iPhone de pantalla de 5.5" es la versión más grande del iPhone 6.

Preguntas 1525 Ver todo

Caller on other end can’t hear me

I can make calls and hear fine

I’ve recorded a video and I hear the sound in the playback

I’ve recorded myself in voice memo sounds loud and clear I can even FaceTime and they can hear me fine but a normal call and they can’t hear me at all I hear myself echo

Please help me

Contestado! Ver respuesta Yo también tengo este problema

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Puntuación 10
10 comentarios

Very bad when u can communicate on time

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When I make phone calls the person on the other end can't hear me talking I've already done a factory reset it still doesn't work I'm looking forward to be hearing from you as soon as possible to take care of this problem I'm having trouble with your friend Rose Yost..

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I've been trying and trying to tell you when I make outside calls the person on the other end can't hear me talking i don't know why I just need some help with this problem I'm having trouble with your friend Rose Yost..

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I can watch movie from YouTube by using earphn but when I call to someone my voice couldn't hear to other

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Iam using iPhone 6 I can hear the caller clearly but the caller can’t hear me

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7 Respuestas

Solución Elegida

Parts

iPhone 6 Plus Lightning Connector and Headphone Jack

Labor

Reemplazo de cable de toma de auriculares y conector Lightning del iPhone 6 Plus

Imagen de iPhone 6 Plus Lightning Connector and Headphone Jack

Producto

iPhone 6 Plus Lightning Connector and Headphone Jack

$29.99

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Puntuación 5

1 comentario:

I had two different new ones changed still no luck smh any other ideas I’m lost without any other answers

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The iPhone 6Plus has 3 microphones

1. In the earpiece which is used for voice memos and face time calls

2. One on the back of the phone which records audio for videos

3. On on the bottom of the phone next to the headphone jack to make calls.

The fix. Make sure those holes on the bottom of the phone are clean, if they are and you still have the same problem, replace the charger port on the bottom of the phone. The part is fairly cheep.

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Puntuación 4

1 comentario:

I had it changed twice still no luck smh

Any other ideas

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It is going to be one of three things...Hardware, Software or your network.

It sounds as if you have already attempted the hardware fix, just make sure you have installed the Mic portion of your port assembly correctly and may even try to use a very small piece of cotton (Like from a Q-Tip) and pack it around the mic.

It could be a software issue, you could back up your data on Itunes, restore it and see if that helps

or...call your network provider and explain the issue. they may (or may not) be able to help depending on who you get on the line and how willing they are to try and help.

I am not talking from experience, as I have not had this issue...but did research it a bit to try and offer some help. If you do figure it out, please post back what worked for you to offer a fix for others that may have your same issue.

Good Luck!

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Puntuación 3

3 comentarios:

We’ll update

The uga dawgs Are eating gator meat today

But I did go ahead and get a new phone

I couldn’t deal any longer

I had changed the mic 3 times ,restored even reset etc and also did a network update nothing help someone stated iOS 11 bugs

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thank you @teetopp it helps for me

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I have tracphone iphone 6sPlus BYOP and when I activated the phone was ok then but when I updated to ios12 the problem came back

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Assuming there are no other variables like water damage, drops, etc I would agree that a reset is the the first step if you have indeed replaced the hardware already. You can try resetting some of the other settings in General>Reset>(options) also. It may be related to the newer update if there is a software conflict with one or more apps that are installed. The iOS 11 updates were riddled with bugs for many devices.

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I found a simple fix I had the plastic cover the protector on top of the phone covering the speaker make sure the hole at the top is not covered with your protective covering Once I remove the plastic and cut it down to just fit only the screen I was able to hear magnificently

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Puntuación 0

1 comentario:

cecilia it could be hole on the down side :) because the other person is not hearing the voice.....

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i have the same problem, previously never been problem like this when im using android..hmmm

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This is a Apple/carrier issue. the iPhone6 for some reason is not passing the voice on the AT&T network. I attached the phone to the bluetooth in my car, so none of the phone’s mics are in play. I can hear them, but they can’t hear me. I took the phone to the Apple store, and their Genius basically tried to have me spend $299 to upgrade the phone. I think I will upgrade the phone to an Android.

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