Saltar al contenido principal

El Motorola Moto Z Play (número de modelo XT1635-02, XT1635-01 y XT1635-02) es un teléfono inteligente droide que se lanzó en septiembre de 2016. El Moto Z Play se puede distinguir fácilmente por la palabra "moto" colocada en la parte superior y el botón de inicio cuadrado ubicado en la parte inferior de la parte frontal del teléfono.

Preguntas 58 Ver todo

Where are my home, back and open app buttons

I seem to have lost my home button my back arrow and open apps button on the bottom of my Motorola MOTO Z2 play

Contesta esta pregunta Yo también tengo este problema

Es esta una buena pregunta?

Puntuación 18
8 comentarios

Have you tried swiping up from the bottom of the screen?

- de

In the Moto app, under moto actions, turn off one button nav

- de

Yeppers, indeed

- de

Its not an option when I open moto actions, there is no one button nav

- de

Also + above items, no one can call me but i can call out. all accounts on my phone are gone too.

Power pack did not detected by phone.

- de

Mostrar 3 comentarios más

Agregar un comentario

19 Respuestas

Respuesta Más Útil

Look for the "Moto" app and open it. Go to the "Moto Actions" menu and see if you enabled "One Button Nav", which allows swiping the fingerprint sensor to replace those 3 buttons. If not, enable and then disable that feature and see if the buttons return.

Fue útil esta respuesta?

Puntuación 12

7 comentarios:

That fixed it!

- de

Thanks, back to normal :)

- de

Yay! That worked. Thanks. Moto app , motions actions, swipe off One Button Nav

- de

How when I don't have a button??

- de

I went thru these steps. Even after turning it off, it didn't change. Only after I turned it back on again, THEN turned it off it finally gave me my 3 buttons back. I do not like the one button nav. It didn't see m to respond many times when I was trying to swipe it right or swipe it left.

- de

Mostrar 2 comentarios más

Agregar un comentario

open the Moto app ---moto actions--turn off one button Nav

Fue útil esta respuesta?

Puntuación 4

5 comentarios:

If you don't find the one-nav button, go to settings-system-gestures.

Change option from gesture nav to three button nav

- de

Okay, this happened after updating Motorola. Pressing the Moto app brought up a screen with information that you could not tap on. Going to settings ,display, one touch, then pressing off returned the icons for the back button.

- de

I don't have that option in my settings. what do I do now?

- de

Very helpful go to settings-system-gestures.

- de

When I want to view something close to the right of the screen the screen moves and wipes out what I'm doing. Is there a way to lock the screen on a moto E android

- de

Agregar un comentario

•GO TO SETTINGS

•OPEN SYSTEM SETTINGS

•OPEN GESTURES

•TURN ON 3-way NAVIGATION

Fue útil esta respuesta?

Puntuación 4

1 comentario:

thank you!!!!

- de

Agregar un comentario

Settings>system>gestures>system navigation >select 3-button navigation

Fue útil esta respuesta?

Puntuación 3

2 comentarios:

THANK YOU! I got my new Moto G and those buttons were gone. I was so upset and wanted to through the phone out the window. Thanks to your post all is right in my world again. :- )

- de

What buttons were gone for you, because I got a new moto g pure, two days ago, and my two side buttons are Soo deep in phone I can't use n are gone and without the case on I bought my two side buttons are gone and I can't use the side buttons at all I don't know how to fix at all without the case on I can't use my side buttons at all

- de

Agregar un comentario

it's a software issue, there some complicated ways to bring it back, the easiest way to do this is via factory data reset. this was done on a moto z2 play

Fue útil esta respuesta?

Puntuación 2

1 comentario:

it's occurring after installing a soft ware updated security patch

- de

Agregar un comentario

Where are my arrow back open app and my slider at the bottom of my screen at I want them

Fue útil esta respuesta?

Puntuación 2
Agregar un comentario

Did your phone drop in water? If you accidentally drop your cell phone in water, you need to dry the water immediately, otherwise it will damage your phone, Including LCD screen cannot touch.

If it's not water problem, you can try the following method.

1. Wipe the screen with a clean and dry cloth to make sure that your touchscreen is clean. Make sure that your hands and fingers are clean and dry before using the touchscreen.

2. If the Moto Z2 Play gets too hot, the touch functionality may be affected. Let it cool off and then try using the touchscreen again.

3. Remove any protective case or cover from your Moto Z2 Play to verify it's not interfering with the touchscreen.

4. Try to tear it down and check whether its LCD screen flex cable is loose.

However, if the methods above can not fix the screen problem, then you should turn to the hardware solution: change a new screen. Here we also provide a video repair guide for Z2 Play LCD screen replacement.

I hope this will help you!

Fue útil esta respuesta?

Puntuación 1
Agregar un comentario

Nope NONE of that HELPED ME WITH THIS AWFUL PHONE! WISHED I HAD NEVER GOTTEN IT NOTHING BUT T R O U B L E !!!

Fue útil esta respuesta?

Puntuación 1

1 comentario:

i hear ya ..i actually purposely got rid of home buttons at bottom of screen to try finger pad but hate it and now absolutely no way of getting it back! No one button nav option!! ..ill try factory reset.

- de

Agregar un comentario

Enabled the one button nav then turned it off, that got the three buttons back. Thanks! What a dumb idea in the first place.

Fue útil esta respuesta?

Puntuación 1

1 comentario:

Get the NOVA LAUNCHER app! It allows complete individualization for icons, screens, buttons on the bottom, app drawer....and so much more. been using it on last three phones (or maybe 4).

- de

Agregar un comentario

I downloaded back button app. It works

Fue útil esta respuesta?

Puntuación 1

1 comentario:

Thank you for your help. It did solve my problem. Next time, this site will be my first stop.

Thanks again.

- de

Agregar un comentario

Whenever I go to it it says an era Df-Dferh-01 occurs on it every time I go to my Google Play store can you please fix it

Fue útil esta respuesta?

Puntuación 0
Agregar un comentario

Whenever I go to my Google Play store and era occurs DF-DFERH-01 occurs every time I go to my Google Play store can you please fix it it would mean a lot to me cuz I haven't been able to download games

Fue útil esta respuesta?

Puntuación 0
Agregar un comentario

Please fix my phone or I'll rate this as a bad website

Fue útil esta respuesta?

Puntuación 0
Agregar un comentario

Show me on my Motorola G7 where the home screen app is

Fue útil esta respuesta?

Puntuación 0

1 comentario:

Can anyone help me

- de

Agregar un comentario

Well, On my moto g power, you drag up from the bottom to go to your home screen.?

Fue útil esta respuesta?

Puntuación 0

1 comentario:

On my Moto G Pro Stylus I have the 3 "anchor" buttons on the bottom: back arrow - circle (Home button) - block (shows open apps).

- de

Agregar un comentario

What happened to my back button and my home button

Fue útil esta respuesta?

Puntuación 0
Agregar un comentario

Click on home screen settings - system - gestures - system navigation - and then click on 3-button navigation. The buttons will be set on the lower part of the screen

Fue útil esta respuesta?

Puntuación 0
Agregar un comentario

I also have this problem too

Fue útil esta respuesta?

Puntuación 0
Agregar un comentario

I have the 3 bottoms on the bottom. Somehow I held and did something. And the bottom that shows all the apps and places I went in. Don't do anything when I tap it. The other 2 work.

Fue útil esta respuesta?

Puntuación 0
Agregar un comentario

Añadir tu respuesta

Denise Lex estará eternamente agradecido.
Ver Estadísticas:

Ultimas 24 horas: 0

Ultimos 7 días: 16

Ultimos 30 días: 74

Todo El Tiempo: 93,368