screen light flickers; when unplugged

My ASUS X555Y series laptop, if having a couple issues;

1. After I unplug my laptop; if it goes don 2% (100% down to to 98%) the screen light starts to flicker, constantly untill I plug it back in.

2. My wifi network; will not stay connected, it will remain active for a period of time before kicking me off, having to reboot my computer as i cannot simply reconnect.

My drivers were recently updated, so I know thats not the issue, im leaning towards havig to replace the battery, and possibly either replace the cards or reflow them.

What are your sugestions?

Contestado! View the answer Yo también tengo este problema

Es esta una buena pregunta?

Calificación 3

Comentarios:

Same problem here with my TP550LAB, screen recently started flickering when on battery power and WiFi is an ongoing nightmare. Kicks me off randomly and cannot even reconnect when restarting. Re flickering - I read enough about people with this issue to know that replacing the battery is not the solution. Have you managed to get anywhere closer?

por

Agregar un comentario

9 Respuestas

Solución Elegida

Hi,

Replacing the battery would appear to be the correct decision since the screen problem doesn't happen with the charger connected.

You say the WiFi drivers (I assume) were recently updated, were the updated drivers Asus Wifi drivers, Windows generic WiFi drivers or the WiFi card manufacturer's drivers?

It is always advisable to have the Asus drivers installed on Asus equipment as they know their equipment best and may have adapted the drivers to suit their particular requirements.

If Win 10 is the installed OS here is a link to the latest Asus WLAN drivers. Select the drivers appropriate to the make of card that is installed, see Notes near the top of the webpage in the link regarding installing the drivers.

Try installing a free WiFi scanner program (there are others online if this doesn't suit you) just to see what is going on with your WiFi connection regarding signal strength, number of networks using the same channel which may be causing interference etc.

Don't know about reflowing the cards, seems a bit extreme considering that you haven't proved where the problem is yet. It may be unrelated to the actual WiFi card. Initially it may be more prudent to invest (or even better if you can 'borrow' one from a friend) in a cheap USB WiFi adapter and see if the connection suffers from the same problem or not to give you an idea of where to go on from.

Just some thoughts.

Fue útil esta respuesta?

Calificación 3

Comentarios:

I am fully aware a reflow was a drastic step, which would have been a last resort. I did just recently, update the drivers; but for some odd reason I ommitted Windows 10, could be the issues as i've had it for about a year without issues I, will look into it further

por

Agregar un comentario

I have the same problem with the screen flicker. Changing the battery with a new one changed nothing. Just letting you guys know. My last resort would be changing the whole screen. But not sure becasue everything works fine when plugged into the wall.

Fue útil esta respuesta?

Calificación 2

Comentarios:

Hi Jan, did you ever sort out your problem? My ASUS, an F555LJ, also flickers when on battery power, it's unusable unless it's plugged in. Was thinking of changing the battery but having read your post it sounds like it won't help.

Thanks,

Andy

por

I am stilI waiting for someone with warranty to report back from the Asus support. Otherwise, no development.

por

Agregar un comentario

same here with the flickering, mine is x555L, battery is integrated, nevertheless, i dont think it's a battery issue, do u guys have a dual video card as well ? have you tried formatting your laptop ? has anyone tried contacting asus customer care about this issue ?

please keep us updated if anyone came up with a solution.

thanx

Fue útil esta respuesta?

Calificación 1

Comentarios:

Gents, i have tried changing the battery with no luck. Also, tried sending the laptop to ASUS. They replaced the screen, no luck. I reformatted the machine and it is giving the same issue. i am running out of ideas. Starting to think the motherboard is the main issue. Last resort is just leave it like this and not to bet anymore in ASUS.

por

Agregar un comentario

I have an update.

I finally went ahead and replaced the LCD panel as a last resort. To my great joy that fixed the problem. Someone on another forum pointed out that it most likely is caused by a broken DC/AC converter in the screen. If it is not the screen, it could also be the cable connecting mainboard and screen.

If ASUS claimed that they replaced the screen under warranty they might be lying.

Fue útil esta respuesta?

Calificación 1
Agregar un comentario

Same issue. So frustrating. Computer works amazing, u til I try to unplug it from the charger. Help!

Fue útil esta respuesta?

Calificación 0
Agregar un comentario

I have an R554L and have the same issue. My battery never charges to 100% only to 98%. If I unplug the comuter I can't use it, because the screen flashes so badly.

It also no longer recognizes my phone when I plug it into the computer. It is as if the USB doesn't register that the phone is plugged in, however, all other USB devices work in that slot.

Fue útil esta respuesta?

Calificación 0
Agregar un comentario

I have an X553M and my screen started flickering one year after I purchassed the laptop. I updated to windows 10 and still no solution. The flickering only happens when I unplug the laptop...te battery is fine, I even ordered a new motherboard and still no solution. I tried everything this and other groups have recommended and still no solution. I am convinced that it looks like a design issue or some sort of power management conflict. I don't like to hate on anyone but this is the second time I have issues with ASUS and their products...it is frustrating to have such a serious issue not being resolved by the manufacturer...ASUS, please look into this..not right having people that buy your laptops deal with something that makes the product essentially useseless...I could have purchased a desktop if I needed to keep it plugged in forever...just a shame

Fue útil esta respuesta?

Calificación 0

Comentarios:

same problem with my x541u but i havent changed anything yet on my laptop. maybe it is on the manufacturer's problem. sucks to pay on such a tacky device.

por

Agregar un comentario

i have an asus X541U and the screen flicker unless it is plugged to the charger.

this is my second laptop x541u because i asked them to replace the first one which is also flickering, now i had a new one and it is still flickering. is it the display driver or in the hardware? thank you!

Fue útil esta respuesta?

Calificación 0
Agregar un comentario

The chosen answer is incorrect. This is an unnecessary expense and bad advice. The problem occurs in a lot of X range ASUS laptops.

I was able to resolve it (so far) by uninstalling the program called Asus USB Charge+ - I noticed that program is set to disable usb charging when the battery reaches 40% by default, and after reading your post I decided to end the process in task manager and uninstall the program.

I also made several changes to the power plan under advanced, but my gut tells me that was the issue.

Update (05/19/2018)

Choosing Windows 10 balanced power plan under PC Settings.... System.... Power & Sleep.... Click on Additional power settings on the top right under Related settings... Choose Balanced (Recommended) and click on Change plan settings then set the brightness level on battery to 75% or below. Save settings.

This resolved the issue for me. I was even able to move the Balanced screen brightness level back up to 100% on battery after this without the flickering coming back.

I hope this helps. The problem was driving me up the wall.

Fue útil esta respuesta?

Calificación 0

Comentarios:

Some people (like me) are not even running Windows and still see the issue. I am not saying that there aren't different causes for the screen flicker. Many laptops just have faulty hardware and no kind of software teak will ever fix it.

por

Agregar un comentario

Añadir tu respuesta

Aaron Bouchard estará eternamente agradecido.
Ver Estadísticas:

Ultimas 24 Horas: 76

Últimos 7 Días: 385

Últimos 30 Días: 1,633

Todo El Tiempo: 11,456