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This iteration of Amazon's Kindle Paperwhite series was released on June 30, 2015. The Kindle Paperwhite 3rd Generation is a 6-inch, 300 PPI reading display tablet that is Wi-Fi capable. The designated model number is DP75SDI.

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Frozen unresponsive screen. Can it be repaired?

Hi!

I have a Kindle Paperwhite, 6" High Resolution Display (300 ppi) with Built-in Light, Wi-Fi - bought in October 2015.

Kept well, it hasn't fallen down, nothing untoward. Stopped working. The screen had an erratic display for a while, and has now stopped responding.

Can anyone help?

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I am having the same problem, could you find a solution for this? Please let me know.

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I had this problem with an e-reader and it turned out that it quit charging. After placing the e-reader on a new charger it started working again. The models we use in our school are all nooks but this may help you out too.

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Hey! Thank you so much. But this one is charging. No problems with that. Just that the screen gave an erratic display and then stopped responding. I am trying to understand if it is a screen or motherboard issue. Will try and fix it accordingly.

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Did you find a solution to this? I am having a similar problem

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... me too!!!

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@skeeve205 could you please let me know if you found a solution for this?

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Try tapping (or knocking with your nail) in the bottom right corner of the front. (Edit: you can also try bringing a magnet to that corner and bringing it away)

If it responds, then I have a workaround for this, that I’ll publish as a “technique” guide within the next few days. (EDIT: here it is!) The only problem with that guide is that it will no longer respond when opening/closing the cover

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Anamika Das estará eternamente agradecido.
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