Only one side plays when in wireless..

heyyy everyone I also had the problem when I can only hear from one ear, and I was literally freaking out like crazy because they were only a week old. so I tired so many things like reseting direct from my headphones etc and nothing worked. so I connected them to my Mac and I clicked on 'open sound preference' and I altered the balance so it was even between the left and right. problem solved!

Resetting the headphones also helps, I just did that and one of the suggestions here in a combo and now both ears are working well. Word of advise, there is different reset options depending on which series of Beats you are trying to fix. Mine are Solo 3's so I had to hold the power button and down volume button for 8 seconds to reset mine. Google your reset options if yours is not a Solo 3, I think others you hold the volume down button on the set and the multifunction button on the cord for 8 seconds until a blue and red light flashes.

My beat solo 3's right ear did not work while using Bluetooth but it did with an aux cable, I had tried everything but I did remember that this only occurred after the first time my headphones had run out of charge, I'm not sure if this will help anyone but all I did was turn them off, put them on charge for 2 seconds and then took out the charging cable and turned them on again. Worked for me, hope this helps someone else in My position who has tried everything

I just had the same issue and based on a response above i stuck a pipe cleaner in the aux jack to clean it out and the right side started working again.

What´s up guys. After trying resetting, aluminum foil, using the plugging technique, etc. without solving the issue and just getting sloppy results (just one side working, connecting via bluetooth but no sound ) I took apart the right side of the headphones, then pushed gently the little metal sheets of the plug. I believe the malfunction was due to wear and bad contact of the cable plug. Anyway, I did that and they are working just fine. Be careful because there are several tiny cables welded to the board and can be broke easily. Hope this helps.

First test whether it is a software or hardware issue. Do this by connecting your bluetooth to a device then determine if both earphones play equally. If not, plug the aux cord from your device into your headphones. Plug the aux cord slowly into your headphones to see if it switches from audio playing on one side to playing on both. Check your settings to determine if your sound is getting equally distributed. If so, The Aux Jack-in could be damaged or dirty or it could have a bad connection. You may need to disassemble your headphones and fix the problem. Headphone bluetooth transmitters and aux Jack-in run parallel circuits with one another. So when we know that only one side works the problem can be shifted to the other side, to be dealt with. Look for a faulty aux cable, or worn out jack’s. That could cause a loose connection as well.