I don't remember my email address and my password for my Samsung accou

Question

Samsung Galaxy J1

También conocido como Samsung Galaxy J1 Duos, con dos ranuras para tarjeta SIM. Anunciado en enero de 2015.

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Danielle Carter @carterdanielle

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2

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Publicado: 9 de ene. de 2017

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I don't remember my email address and my password for my Samsung accou

I had to factory reset my Samsung Galaxy J1 phone, but now I can't get into it because I don't remember my password to my Samsung account and it says to use the email address and password that was previously associated with the Samsung account and it keeps saying processing failed

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L Pfaff @lpfaff1 Rep: 101.2mil 8 172 358 · Answer 1 · 2017-01-09T14:32:03-07:00

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L Pfaff @lpfaff1

Rep: 101.2mil

8

172

358

Publicado: 9 de ene. de 2017

Opciones

Danille, You will have to try going through Samsung support since you have forgotten both email address and password. They should be able to help you at the link below, may have to have proof of purchase. Good luck.

I hope this helped you out, if so let me know by pressing the helpful button.

http://www.samsung.com/us/support/

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