Heavy-duty steam cleaner with 1500 watts of steaming power.

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power switch light does not come on

Turn the steam cleaner on and nothing happens.

By this I mean, I have water in canister, the light

indicator is dormant and there is a current going

to steam canister.

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This is how I resolved my issue, I bought my cleaner from Amazon.com. I went back and read the product details, including the online owner’s manual. I notice there is a 60 day warranty. This malfunction happened just before my warranty was up, though I don’t feel time was an issue. Their customer service has an email address support@vornadoairllc.freshdesk.com and they seemed familiar with the issue and very apologetic. They wanted to know the month and year the cleaner was made. That is on the serial number on the bottom of the machine. My machine was made in July 2010. My replacement is October 2010. All they asked I do is sever the power cord and send a picture. I sense some production runs had a defect in either the design or manufacturing process. I hope my replacement lasts. If not, I found another brand that has incredible reviews.

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hey mate, would be great to have bit more info, like model, maybe a pic or two

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Hi, Look up to the right of the page the info is there

por

oh, thank you, I'm still figuring how things work here

por

Were you able to figure this out. I have the same problem and can’t find anyone who knows how to fix it and to be honest I can’t afgord a new one at this time. Please help

por

The same thing just happened to me. Did you figure it out.? I sent an email to their customer service. A great machine when it works.

por

Were any answers posted to these questions? Why is this machine suddenly not working for so many of us? All the sudden no light; doesn't heat up... anyone know, or do these machines work a couple times then just stop???

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