An Android smartphone by Samsung for the Asian market, known by many model numbers, released December 2014.

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Can't connect to home wifi

My home wifi works on my other mobile phone and laptop. And I've connected on other wifi with A5, but at home I've got nothing. Please help! Thank you

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Hi

Does your A5 detect your home WiFi network at all?

If it does, have you tried the "forget this network' option, shut down and restart the phone and then try to reconnect again? If so what happens?

If it doesn't is your home network working on 5GHZ or 2.4GHz?

If it is 5GHz what channel have you set in the router?

Try setting the 5GHz channel to either 36, 40, 44, or 48 and see if the A5 detects the WiFi network.

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I've just did a reset on my router and it worked. Thank you very much!

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Thanks ! Changing the canal from "Auto" to 40 on my router did the trick and now the phone sees the network.

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How do you change the routerchannel

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Hi @dianeruth ,

What is the make and model number of your router? (Info is usually found on a sticker on either the back or under the device)

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DSL-3680 Broadband Wireless N150 ADSL2+Router

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Hello there,

Try these and see if you can fix the problem

1. Try forget network and restarting your phone

2. Change the WiFi Password and restart device and then check

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