No power and it cannot be charge
The unit does not have power and it doesnt charge..The unit is barely almost a month only
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Solución Elegida
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Hi,
Given that it is only a month old and that it doesn't charge or turn on, first verify that the warranty period is still valid by checking that you have the sales receipt or other proof of purchase e.g. a credit card statement or a bank account statement which shows the purchase. Then consult the warranty document that came with the speaker as to what you have to do to obtain a warranty repair or replacement.
Here is a link to the warranty as offered by Oontz. (seems poor considering that they only give a 90 day limited warranty - they mustn't have much faith in their own product, most other makers give 12 months!)
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That's not a solution.
Looks like jayeff didn't understand the post, at all. The OP said his 90 day (3 month) warranty had already expired. I think it's great that jayeff's trying to help but this "answer" didn't even address the issue.
The same reason no power, not charging.
Hi @flashcraft ,
If you look at the OP 's (Michelle Grace Rigotti) question dated 09/02/2016, she states "The unit is barely almost a month only". so my answer to her on the same date, was relevant at the time as I believe it is always preferable to go the warranty route first if you can, otherwise why bother having a warranty at all if you don't use it.
The only >90 day reference shown on this page (other than yours) was in a comment under the original question, made by "Judy" (who is not the OP) posted on the 04/22/2018, more than 19 months after the original post, which I answered in the Most helpful Answer below! (Judy = @ pinkytwo)
Hi @ Jos Far,
If your speaker is still within the manufacturer's warranty period, use the Chosen Solution above to get it fixed.
If the speaker is no longer under warranty, use the Most Helpful Answer below to try and fix the speaker.
Respuesta Más Útil
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Hi @pinkytwo ,
Use a strong light and a magnifying glass to check the charge port in the speaker .
Ensure that all the pins (5) are there and that they are all straight and parallel with each other.
Also check the port enclosure for lint etc.
If there is debris in there, use a vacuum cleaner to remove it. It it doesn't want to come out use a wooden toothpick to try and gently prise it out. Do not use a metal pin etc., you don't want to break any pins!
If the port seems to be OK then perhaps it has become detached from the motherboard.
Here is a link to the ifixit OontZ Angle 3 Motherboard Replacement guide.
This is useful as it shows how to remove the motherboard so that easy access to the charge port is available.
Here is an image taken from the guide that shows the charge port on the motherboard
(click on image to enlarge for better viewing)
If it is loose (or even faulty) you'll need SMD (surface mounted device) soldering skills and tools to effect a repair or replacement.
If this seems too daunting then take the motherboard to a mobile phone or laptop repair service and ask for a quote to repair the port. As you have already dis-assembled the speaker (and will no doubt re-assemble it) the job should be quite quick and easy to do for the repairer therefore hopefully reducing the repair cost.
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I opened the device the the usb connector looks good. My battery is with 4.14V, so it seems good as well.
When I plug the device to the usb charger, it makes some bum noise every 10 seconds exactly forever, like an error code
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I found that when I plug in a cord, the tab inside the receiving port keeps popping out of position. Only a small piece of metal is what holds it in place. Obviously it is not strong enough to retain the tab in place. My next step is to try and epoxy the tab. I wish I was Antman in these circumstances.
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You shouldn't spicy it it would throw motherboard off
Epoxy i meant
I have an Oontz Angle Wireless Speaker but I lost the box and owners manual how do I charge my device?
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Hi@price925,
Not sure which model you have but here are the links to both Oontz Angle speaker models. The Angle 3 and the Angle 3XL
https://theoontz.com/pages/oontz-angle-3...
https://theoontz.com/pages/oontz-angle-3...
Just click on the relevant section of you device to find the info you want
13 comentarios
My warranty of 90 days was up April 9, 2018. Now the plug in to charge doesnt work unless I physically push the charging cord VERY HARD into the port. Once I let go the speaker blinks a few times then nothing. I've ordered another charging cord in hopes that it'll work now. If not I'll leave it up to a lesson learned. You get what you pay for. Its a good sounding speaker no doubt. But less than 4mths old it shouldn't have this sort of an issue.
- de Judy
did the new charger cord work? I just ordered one, mine isn't charging either
- de Jodee Manfred
That's a common defeact about this speaker the charging port on it seems to be really sensitive I bought like 4 of these speakers already an all the same problem
- de luis brito
It is sad that I have to join this club of "Oonz won't charge". I've liked this speaker for the past year, and now, suddenly it won't charge and the battery is depleted. This company needs to fix the problem or else stop selling it.
- de Doug H
So annoying. I am NOT buying a 3rd one!
- de Jason Us
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