Repair guides and support information for EVGA tablets.

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won't let me swipe up to unlock

My tablet is broke and i can not fix it

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Found this information on the RCA 10 Viking Pro Repair page at ifixit.com in the User Manual.pdf on Page 30:

-Tablet is frozen or a serious error appears-

If the tablet is frozen or suspended, you may need to close the app program or reset the tablet.

If the tablet is frozen or slow to respond, press and hold the power button for 8 seconds to reset the tablet. (This is what fixed the problem on my RCA Voyager Pro, and I had to sit through about a minute or two of waiting for it to start up, again, but the Slide Up unlock feature finally started to work after doing so)

If that doesn't work, press the RESET button at the back of the tablet; then press and hold the Power button for 4-5 seconds to turn on the unit.

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I did all the above and it won't let me slide up to unlock it.

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Me too, and I don't see a reset button on the back. It let's me enter my code during the reboot, but when it goes to its background screen it still won't let me slide to unlock it back to my unlock code screen. And it's only two days old. :(

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Bingo! I justg figured it out. You have to have the tablet in portrait mode! Swiping won't work if the tablet is in the horizontal or landscape orientation. Hopefully this is a bug they're going to fix! It's annoying....

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Ok so when will it be fixed tks

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How long will it take to fix?????

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I am waiting for a answer to my question?????

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My tablet slim is unblock I can use my tablet

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