Repair guides and support for full size headphones that encompass the entire ear, also known as circumaural headphones.

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How can I fix Axent wear cat ear headphones

The right side of the headphones is messed up with scratches and only works with included cord, cord is also malfunctional

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did the cat get at them?

more info would be nice. are they wireless? is there damage to the cord?

if it only works with the cord how can the cord be "malfunctional"?

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so, everything about my LED cat headphones works fine, except that something in the left side of the headphone is loose, i have to tap the left side a few times to get noise from the left side, i hope i was specific enough, can someone please help with this?

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I have this problem too. But I'm able to fix it by just plugging and unplugging the cord from the device that the headphones are plugged into.

Tip

Keep the headphones on while you are plugging and unplugging. Once you hear a pop-like sound, it means that the sound has been restored in BOTH sides of the headphones.

I don't think it matters if you have music or any sound playing while you're fiddling with the wire, but it is easier to hear the pop sound if there isn't anything playing.

If NO sound is playing even after you plugged it in and turned on the music, just charge the headphones.

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I have a similar problem too, the right side of my earphone doesn't work properly. It only works when I press the jack, and in some specific positions, but eventually, it stops working again and I have to press it again and hope it continues working. I've tried another cord, but the problem is actually the jack, there's nothing I can do anymore >:

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Can you give us more information about your specific problem?

I can't find any troubleshooting information on Brookstone's site, according to this petition it looks like many users are experiencing issues. You may still be able to get support from Brookstone, I'd try contacting them. Best of luck =)

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Brookstone will send replacements HOWEVER they will not restart your warrenty with the replacements, meaning you will eventually be out of luck and they are aware of that.

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My headphones play music in only one ear and will only light up on the other ear. The speakers don't work and they won't light up.

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Hey, im not quite sure what has happened, or how to fix it but the part that turns the acctual headphone part of them arround, the plastic that surrounds the wire somehow snapped while I was charging it. I'm not sure if I explained that in enough detail for you to understand, but basically the part of the headphones that you put over your ear, is connected through a wire, the wire is surrounded by plastic that is turnable, but the plastic on mine snapped and now that part of my headphones is just hanging by that wire...pls help

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I have a huge problem with the headphones. I've had them for a year now and I don't know if I can return them. But the ears have NEVER been able to light up, and i didn't really mind. But this past week or so music would only play if the cord was at a weird angle. And today, it just stopped working. I don't know if it's the sound on my computer or what. Anybody know?

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my daughter has had this same problem, the one side of her cat headphones has a static sound in it and will not work, it is ashame cause they cost so much for brookstone not to do anything about it. She has never dropped or damaged them and take better care of them than she does herself (lol). She loves these stupid things and I hate that she is so upset that they are not working...she has not even had them a year.

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