Why is the touchscreen not responding?

Question

HP Envy 23-d060qd TouchSmart

Introduced November 2012, this is a capable desktop computer with an Intel Core i7 3770S quad-core processor, 12GB of RAM, and a 3TB hard drive. It has a 23 inch, 1080p touchscreen and integrated Beats Audio.

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Will Antes @willantes

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Publicado: 20 de oct. de 2015

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Why is the touchscreen not responding?

The touchscreen is either not responding accurately, or not responding at all to touch. I am not sure if it is just out of sync, or if it is something more serious.

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Zachary Dicks @zacharydicks

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Publicado: 20 de oct. de 2015

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If you are having problems with the touchscreen, please visit the "Touchscreen Responding Inaccurately" header on the troubleshooting page: HP Envy 23-d060 qd TouchSmart Troubleshooting.

If problems still exist after checking all available options, either reference the HP Troubleshooting page at the bottom of this device page, or contact HP directly.

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