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My laptop, which I've had for just over a year began to randomly freeze. I took it in to a third party and the guy reinstalled Windows 8. The problem is that I no longer have the original Asus apps such as 'Smart Gesture' or 'Instan On.' It's all gone. Is there a way to recover these apps?
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Take a look at http://www.asus.com/Notebooks_Ultrabooks.... It appears that they have most of that software if you choose "Windows 8" from the dropdown.
Note that while the dropdown also has a Windows 8.1 section, I think that's only for the software that is different between Windows 8 and Windows 8.1. If you're running Windows 8.1, you'll probably want to use the versions of the software from the Windows 8.1 section for some things.
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Step 1
Power on or reboot the ASUS laptop. When the ASUS logo screen appears, press "F9" to access the hidden partition.
Step 2
Press "Enter" when Windows Boot Manager appears. Choose your language from the options and click "Next."
Related Reading: How to Reformat an Asus Laptop
Step 3
Review the on-screen messages and then click "Next." Select one of the following options: "Recover Windows to First Partition Only," "Recover Windows to Entire HD" or "Recover Windows to Entire HD With Two Partitions."
Step 4
Click "Next" and follow the on-screen instructions to restore the ASUS laptop to the factory defaults
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I have a background so can't see logo.
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Most of that software is useless, the only important software is: ASUS ATK Package to use the keyboard function keys, and ASUS Smart Gesture to make the trackpad.
To install ASUS Smart Gesture, the ATK Package will need to be installed
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Rep: 13
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Since the third party guy installed a new windows OS, it will not be the OEM INE meaning that al the preinatalled apps won't be available. You will need the original OS that most likely will be on the Asus page. You might need a USB to reinstall it. Hope this información helps.
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Rep: 13
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The Windows 10 was updating my ASUS laptop then it failed and suggested a link that I clicked on re-reset to factory setting. Now it is saying missing c:\ProgramFiles\HP\HP\HPEnvy5660 and all apps disappeared including my Microsoft office 365 that has office2016. I wishe anyone can help me with this empty nut head laptop....
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I clicked on ASUS installation wizzard. Is this really safe???? It's doing it's own thing though....
It's installing all 19 items... now it's restarting... what shall i do next??? Is my norton security in my laptop at least???
I have a vivobook asus x54 and it dosnt move past the "just a moment" loading screen plz can someone help me
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kenapa saya tidak mempunyai perkhidmatan langganan ASUS? walaupun saya sudah memasukkan akaun saya semasa saya ingin menetapkan kembali tab ini, malangnya ia tidak menerima akaun saya dan mengatakan bahawa akaun saya tidak boleh masuk dah menerima perkhidmatan langganan ASUS.. boleh anda tolong saya?
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4 comentarios
I hаd a ѕіmіlаr іѕѕuе, I deleted all the original ASUS apps during a Windows update.
Fіnаllу I mаnаgеd tо rеѕоlvе thе problem and now I have all my apps back.
Fоllоw thіѕ guіdе here: http://bit.ly/AsusApps
Hope thіѕ hеlрѕ
- de Joyce
i have a asus laptop but cant remember my password how do i reset it
- de hope
http://www.mediafire.com/file/17d69sr01p...
- de jerra1974
My asus laptop is just blank can't see anything it shows jus blank screen. How do I fix this problem?
- de Vovo Bheme