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The new hard drive won't slide in

I am installing a new 500 GB 7200 RPM Seagate SATA Hard Drive. I am at the point of sliding the new HD in the silver bracket back into the Mac, but it doesn't seem to want to go the last 1/2 cm or so. I don't want to force it as I am pushing pretty hard. When comparing the new HD to the old one, there is a difference in the area around the 4 copper pins (jumper block). The new one has a plastic collar or border (see http://www.seagate.com/images/support/en...), while the old one doesn't. Could this be making a difference?

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well stated question +

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I have had this problem, and for me it was the rubber shock grommet bunching up around the corners in back and preventing the HD from sliding in the whole way. I took the top case off and put the grommet around the HD and placed it in. Then it worked.

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I'll give your solution a try. That maybe the problem. My wife had originally installed the new HD upside down. Perhaps that bunched up the rubber shock grommet. I just tried re-installing the original HD and it won't slide in either. Thanks.

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That was absolutely the problem! The rubber shock grommet was bunched up and not allowing the HD to slide in! Kind of a cheap way to have the grommet attached on both sides though.

Thanks so much for your great answer!

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excellent +

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I had the exact same problem! thankfully i found this and realised what had happened. and it was easy to fix once i knew what to do!

thanks alot guys!

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Thank goodness I found this - I couldn't work out why the hard drives wouldn't slide back in (new one or old one!!).

Took top case off using iFixit's guide, repositioned grommet and it was all fine :-)

Thanks everyone!

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