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Hi there :)
My camera Canon Power Shot A4000 IS HD doesn't open the lens, when i try to start it, it says "Lens Error" and says to restart but its no working... Can someone help me ? What should I do ?
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ana, sounds like you have a stuck lens. Look at it straight on and see if it looks center in the housing. Sometimes dirt, sand and grime can prevent it from opening. In case like that I usually try to use a vacuum cleaner at the front of the lens and try to assist it with that suction, while turning the camera on. Take a look on here for some more information. Hope this helps, good luck.
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If you are at a social function sometimes just a drop from a sugary drink can make the lens door cover stick. Check to see if the door cover is sticking. If it is clean very carefully.
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how do you clean it CAREFULLY?
It happened to my Canon A590 when I let too much fine grit get on the lens barrel.
I dabbed of the face of the assembly with a towel and my breath blowing it off too.
Then with a a wand on a can of WD40 I barely touched the nozle and got a little of it distributed in the crevices. I hit the power buton and redid this. Blotting with a towel each time to prevent the liquid from getting built up to much and getting inside the electronics.
It only took a minute or two for the lens to come all the way out.
Some isoproply alcohol on a paper towel was then used to clean of the excess from the lens barrel. Making sure I got off all the grit.
The lens has worked great since then.
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I don't know, that seems like it could really screw it up
Has anyone else tried the WD40 idea?
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I'm having the same problem and the vacuum is not helping. Please if there is any other thing I can do let me know. Please I borrowed this camera and I would feel terrible if I return it broken.
- de asiascott40